Privacy Policy

1. Introduction

Madhav Aircon ("we", "us", "our", or "Company") operates the website and provides AC repair and cooling services in Gurgaon and surrounding areas. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you visit our website and use our services.

2. Information We Collect

We may collect information about you in a variety of ways, including:

• Personal Information: Name, email address, phone number, address, and any other details you voluntarily provide through contact forms or service inquiries
• Device Information: Browser type, IP address, pages visited, and time spent on our website
• Service Information: Details about AC repair requests, service history, and maintenance records
• Payment Information: Processed securely through third-party payment processors (we do not store full credit card details)

3. How We Use Your Information

We use the information we collect for:

• Providing, maintaining, and improving our AC repair and cooling services
• Processing service requests and payments
• Sending service notifications and updates
• Responding to your inquiries and customer support requests
• Marketing and promotional purposes (only with your consent)
• Complying with legal obligations and protecting our rights

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers, technicians, and partners necessary to deliver our AC repair services. All third parties are required to maintain the confidentiality of your information.

5. Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and keep your account information confidential.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how you use our services. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Opt-out of marketing communications

8. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

9. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our website and services constitutes your acceptance of any changes.